WordPress Migration & E-Commerce Enhancement for a Leading UK Fertility Platform

EbizON migrated a leading UK fertility platform from Umbraco to WordPress, preserving its SEO, content, and functionality while enhancing WooCommerce, donor database access, Salesforce integration, and patient experience.

Industry

Healthcare

Technology

WordPress, WooCommerce

Services

Website migration, WordPress development, WooCommerce setup, e-commerce customization, content migration

Project Overview

A leading UK fertility and egg donation platform partnered with Ebizon to migrate its website from Umbraco to WordPress while preserving the existing look and feel, SEO value, content structure, and business-critical functionality.

The platform supports intended parents, donors, partner clinics, and patients through a wide range of digital resources, including donor information, treatment guidance, educational content, patient stories, events, location pages, and e-commerce functionality.

The project involved migrating the website to WordPress, rebuilding key features, supporting a complex e-commerce setup, improving the patient journey, and enabling the client team to manage content and updates more easily.

Project Objectives

The main objective was to move the existing Umbraco website to WordPress while maintaining content accuracy, SEO value, functionality, and a seamless user experience.

Key objectives included:

  1. Migrate the website from Umbraco to WordPress with the same look and feel.
  2. Preserve important content, functionalities, SEO attributes, and URL structure.
  3. Rebuild the website using a flexible WordPress setup that is easier to manage and scale.
  4. Migrate key content types such as blogs, news, stories, events, locations, team profiles, donor database records, products, and media assets.
  5. Implement gated content so approved users could access extended donor information.
  6. Build a smooth e-commerce journey for home test kits, cart, coupons, checkout, and payment integration.
  7. Integrate Salesforce to ensure lead and form data could flow into the client’s CRM.
  8. Improve patient experience, usability, and commercial performance through ongoing feature enhancements.
  9. Support future innovation, including AI chatbot development to help patients navigate the online donor database more easily.

Project Execution

  • Contact forms for patient and donor enquiries.
  • Website search for easy content discovery.
  • Login and registration functionality.
  • Admin approval for gated access.
  • Gated donor content for approved users.
  • Donor database integration with filters and search.
  • Product listing for home test kits.
  • Cart, coupon, and checkout functionality.
  • Payment iframe integration.
  • BMI calculator.
  • Payment plan monthly calculator.
  • Salesforce integration for lead and form data.

3. Content Migration to WordPress

  • Blogs.
  • News.
  • Patient stories.
  • Events.
  • Locations.
  • Team profiles.
  • Donor database records.
  • Products.
  • Images.
  • Videos.
  • PDFs.
  • Other media and website assets.

4. URL Redirection and SEO Preservation

SEO preservation was a key requirement because the existing website had valuable search visibility and patient-facing content.

Ebizon planned a complete SEO migration process before, during, and after the migration.

Pre-migration activities included:

  • Crawling the existing website.
  • Mapping old URLs to new URLs.
  • Identifying pages to remove or recreate.
  • Benchmarking metrics.
  • Preparing a custom 404 page.
  • Planning Google Search Console, robots.txt, and analytics setup.

During migration activities included:

  • Testing URL redirects.
  • Updating internal links.
  • Updating the XML sitemap.
  • Managing change of address if required.
  • Completing on-page SEO activities.

Post-migration activities included:

  • Monitoring errors.
  • Checking indexed pages.
  • Performing architecture audits.
  • Updating external links where needed.
  • Re-submitting disavow files if required.

This helped reduce broken links, preserve SEO value, and ensure users could continue finding important pages through search engines.

5. Thorough Testing and Quality Assurance

Ebizon followed a detailed QA process covering both functional testing and migration testing. The goal was to ensure that the new WordPress website worked correctly, the migrated content remained accurate, and the user experience was stable before launch.

The QA process included:

  • Functional testing.
  • Migration testing.
  • Database testing.
  • Content mapping testing.
  • Data integrity testing.
  • Data cleanliness testing.
  • SEO testing.
  • Template verification.
  • Broken link and URL checks.
  • Image, comment, and gallery mapping validation.
  • Bug fixing and retesting.

Migration testing was performed iteratively to minimize data disruption and ensure that the new WordPress system maintained the expected website behavior.

6. Launch and Ongoing Support

Before launch, the website went through Client Acceptance Testing. The client team reviewed the website, shared feedback, and reported bugs through the agreed project management process.

Ebizon supported the final walkthrough, launch readiness checks, bug fixes, and deployment activities. After launch, Ebizon continued supporting the platform with ongoing enhancements, technical maintenance, and new feature development.

Ongoing work included improvements across the website and e-commerce journey, usability enhancements, patient experience improvements, and AI chatbot development to help patients navigate the donor database and find relevant information more easily.

Results & Feedback

The project successfully moved the fertility platform from Umbraco to WordPress while preserving the website’s structure, content, SEO value, and key business workflows.

Key results included:

  • Successful migration from Umbraco to WordPress.
  • Recreated website design with the same look and feel.
  • Improved content management through WordPress.
  • Migration of blogs, news, stories, events, locations, team profiles, donor records, products, and media assets.
  • Functional donor database with search and filtering.
  • Gated donor profile access for approved users.
  • E-commerce setup for products, cart, coupons, checkout, and payment integration.
  • Salesforce integration for lead management.
  • SEO preservation through URL redirects, metadata migration, internal link updates, and sitemap updates.
  • Stronger QA process for content accuracy, data integrity, SEO, and usability.
  • Ongoing support for new features, patient experience improvements, and AI chatbot development.

Client’s Feedback

“Ebizon has been an excellent development partner for our fertility platform. They successfully migrated our website to WordPress, including a complex e-commerce setup, and delivered the project with impressive efficiency and professionalism. Since then, they have continued to enhance the site with a range of new features across both the website and e-commerce journey, helping us improve patient experience, usability and commercial performance. They are also currently supporting us in developing an AI chatbot to make it easier for patients to navigate our online donor database and find the right information more quickly.”

Director of Operations
Leading UK Fertility Platform

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