Shopify Support & Maintenance Services

Maximize your Shopify store’s uptime and efficiency with our end-to-end maintenance and support services.

Our technical experts are proficient in issue diagnosis, bug remediation, and deploying timely software updates.

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Please message us so we can discuss your project in detail.

We’ve Driven Impact At

Our Shopify Website Maintenance Services

Ensure your Shopify store operates seamlessly with our specialized maintenance services. We offer a wide range of technical solutions aimed at enhancing your e-commerce performance.

Shopify Third-party Apps Integration

We facilitate seamless integration with third-party applications to extend your store’s capabilities, be it CRM software, payment gateways, or inventory management systems.

Shopify Theme Updates

Stay current and appealing with the latest theme features and aesthetic upgrades. We provide routine theme updates to keep your store aligned with industry standards and trends.

Shopify Performance Tuning

Optimize your store’s speed and user experience through our performance tuning services. We conduct regular audits and implement best practices for load time reduction, SEO enhancement, and UI/UX optimization.

Shopify App Build / Update

Whether you need a new app developed or an existing one updated, we offer bespoke solutions tailored to your business needs, enhancing functionality and user engagement.

Bug Solving

We rapidly identify and rectify any operational glitches or bugs, minimizing disruptions to your e-commerce activities and ensuring a smooth shopping experience for your customers.

Migrate to OS 2.0

Considering an upgrade to Shopify OS 2.0? We make the transition smooth and error-free, taking care of data migration, feature compatibility, and system testing.

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What Our Customers Says

reviewed by JOE WILLIAMS
Senior Manager, Remedy Liquor

Head of Business Engagement, WRI

“Ebizon is one of the best in the business and they back this up with their quick and friendly support. The team is relentless to listen to our issues and come up with a solution. Have seen the team stretch beyond their knowledge to help us.”

reviewed by JOSEPH CURLEY
Vice President, Sokolin

Content Officer, Society for Science & Public

“My experience with this partnership has been positive. The support Ebizon extended towards us was commendable. It perfectly fulfils our requirements with their support we had no hassle.”

reviewed by Parijat Garg
Program Director, CFA Institute

Chief of Staff, Strategic Dentistry

“Their services are remarkable, extraordinary team of professionals who leave no stone unturned to make customers happy!”

reviewed by Xiangwei Gong
DSM Food

For fully managed WordPress installs, WPEngine is my Go-To

“The agency is an excellent trustworthy partner, professional and responsive. We are very happy with their service and would recommend their service to anybody further.”

Why Choose Us as Your Shopify Maintenance Partners

On-going Maintenance Regimen

We offer a systematic, ongoing maintenance schedule that includes regular updates, performance tuning, and bug resolution, so you don’t have to worry about ad-hoc fixes.

Emergency Support Available

Unexpected issues can occur at any time. Our team is available round-the-clock to provide emergency technical support, minimizing downtime and revenue loss.

Reliability with Expertise

Our team of Shopify experts is highly skilled in issue diagnosis and resolution. With us, you get the peace of mind that your store is in capable hands.

Affordability

Quality maintenance doesn’t have to break the bank. We offer competitive pricing options tailored to fit various business sizes and needs.

Shopify SEO

Beyond maintenance, we understand the value of visibility. Our services include SEO optimization to help your Shopify store rank better and attract more organic traffic.

We Are Shopify eCommerce Experts

75+

Certified Shopify Specialists

300+

Shopify Websites Built

200+

3rd Party Customizations & Integrations

150+

Shopify Apps Developed

15+

Years Serving the Shopify Community

Awards & Recognition

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Issues That Can Be Resolved Using Our Shopify Maintenance Services

A well-maintained Shopify store is pivotal for uninterrupted business operations. Here are some of the key issues that our maintenance services can resolve:

Theme and Layout Glitches

From minor styling issues to major layout disruptions, we ensure your Shopify theme remains functional and visually appealing.

Plugin and App Conflicts

We can diagnose and resolve conflicts between different plugins or third-party apps that may be affecting your store’s performance.

Performance Bottlenecks

Our performance tuning services are designed to identify and remove bottlenecks that could slow down your site, affecting the user experience and SEO.

Security Vulnerabilities

We regularly update your store with the latest security patches to protect against vulnerabilities that could compromise customer data and trust.

Broken Links and Redirect Issues

Broken links can hurt your SEO and user experience. We regularly scan for and fix any such issues.

Checkout and Payment Errors

Any issues in the checkout process can be a deal-breaker for conversions. We ensure a smooth, error-free checkout experience for your customers.

Data Loss or Corruption

With automated backup solutions, we protect you from data loss and offer swift data recovery services in case of accidental deletion or corruption.

Migration Challenges

If you’re planning to migrate to a newer version or different platform, we ensure a seamless, error-free transition.

Mobile Responsiveness Issues

In today’s mobile-first world, a store that doesn’t perform well on smartphones can lose significant traffic and sales. We ensure that your Shopify store is fully responsive and offers a seamless shopping experience across all devices.

Success Story

I’m the owner of Forester Beauty in Switzerland and we have been running a webshop under Magento, which was just not up to date anymore. I’ve contacted Dee and he led me through the whole process of migrating our online shop to Shopify, including custom elements to enhance user experience. The whole Project Team at EbizON has a very professional attitude and provide their support and insights promptly. They go above and beyond to satisfy their customers needs and assisted me even during their off working hours and weekends. The Result was great, we now have a state of the art onlineshop and did not have any downtime for our customers, sales have been up by 10% in the first month already and we aim to have it a 25% by mid year. I can only recommend to work with EbizON as they only work with experts in their field and that helps us as clients in the end as they seem to be able to tackle every problem you can think of.

BEAT WALDER
Operations Manager, Forester Beauty

Forester Beauty is one of the largest online retailer of Hair and Beauty Products in Zürich, Switzerland. Liek other SME’s, they were largely dependent on developers for managing and maintaining their ecommerce store on Magento, making the process slow and not being able to spend time on Marketing and business growth. EbizON recommended them to move to Shopify, a hassle-free, easy to maintain hosted e-commerce platform

Email marketing app integration
Aesthetic alterations together with a bucket load of dynamic transitions and enhancements that further reduced the bounce rate
Improved Google page speed score

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Delivering Excellent Products

Bailey Beykirch

CEO, KenzKustomz

Belinda

CEO, Hestia Magic
Mount Shasta Retreat Centre

Janelle

CEO, Fly VSJ

Daniella Park

CEO, DoingItSober

Hundreds of Happy Customers

Have a Question On Shopify Support & Maintenance Services?

Case Studies

Peter Wallace Pottery

Peter Wallace Pottery’s Shopify frontend was revamped to enhance accessibility and user experience, supporting sales growth. The project was completed successfully with seamless collaboration and commendable support from the team.

Results

Enhanced Navigation
Higher Engagement
Optimized Shopping Experience
Increased Trust & Credibility

View Case Study

Forester Beauty

Forester Beauty revamped its Shopify store, focusing on usability, design, and performance to meet modern eCommerce expectations. This update enhanced the online shopping experience and highlighted popular beauty and hair care products.

Results

A seamless transition that preserved SEO rankings.
A modern, user-friendly design that enhanced the brand’s online presence.
Functionalities tailored to drive B2B and B2C business growth.

View Case Study

SoftwareKeep

SoftwareKeep needed a Shopify re-theme to align with its brand while preserving SEO and improving user experience. The project involved migrating four websites using a customized Booster Theme with performance optimizations and key eCommerce integrations.

Results

35% improvement in page load speed
28% decrease in bounce rate
42% increase in product views per session
18% uplift in conversion rate
60% growth in multilingual traffic
25% more newsletter signups

View Case Study →

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Frequently Asked Questions

FAQ Section

How often do you perform maintenance checks?

We offer various plans that include weekly, bi-weekly, and monthly maintenance checks. You can choose the plan that best suits your business needs.

Can I customize the maintenance package?

Yes, our maintenance packages are flexible and can be customized to include the specific services you require.

How quickly can you resolve bugs?

The time required to resolve bugs depends on their complexity. However, we aim to resolve most issues within 24 hours.

Are SEO services included in maintenance packages?

SEO services can be added to your maintenance package for an additional fee. We offer on-page and off-page SEO services to improve your store’s visibility.

What happens if I want to migrate to a newer Shopify version?

We offer seamless migration services to update your store to the latest Shopify version, ensuring data integrity and minimal downtime.

How do you ensure data security during maintenance?

We follow best practices and protocols to back up your data before performing any updates or making changes. Your data’s security is our priority.

Is mobile responsiveness covered in the maintenance package?

Yes, ensuring that your store is mobile-responsive is part of our standard maintenance services.

How do you handle performance tuning?

We conduct regular audits to identify performance bottlenecks and implement optimization strategies like code minification, image optimization, and lazy loading to improve site speed.

What payment methods do you accept for the maintenance services?

We accept multiple payment methods including credit/debit cards, PayPal, and bank transfers.

Shopify Support & Maintenance Services

We’ve Driven Impact At

Our Shopify Website Maintenance Services

Shopify Third-party Apps Integration

Shopify Theme Updates

Shopify Performance Tuning

Shopify App Build / Update

Bug Solving

Migrate to OS 2.0

Head of Business Engagement, WRI

Content Officer, Society for Science & Public

Chief of Staff, Strategic Dentistry

For fully managed WordPress installs, WPEngine is my Go-To

Why Choose Us as Your Shopify Maintenance Partners

We Are Shopify eCommerce Experts

Awards & Recognition

Issues That Can Be Resolved Using Our Shopify Maintenance Services

Success Story

Delivering Excellent Products

Bailey Beykirch

Belinda

Janelle

Daniella Park

Hundreds of Happy Customers

Frequently Asked Questions

Book a 20-Minute Call with a Solution Expert