From Magento to Shopify: EbizON Drives SoftwareKeep’s Modernization and Success

Industry

Retail

Services

UX Design, Ecommerce Migration, Management, Ecommerce Development, Magento to Shopify Migration

Background

SoftwareKeep is a trusted source for genuine, affordable software solutions, serving both businesses and individuals. As an authorized Microsoft Partner, the company offers a wide range of software products, including Microsoft Office, Windows OS, and antivirus programs. Known for its exceptional customer support, fast delivery, and competitive pricing, SoftwareKeep has established itself as a global leader in software reselling.

Opportunity/Challenge

The company hired EbizON to accomplish specific goals, including migrating its site, ensuring SEO retention, and expanding to new markets.

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Solution

EbizON was selected through a referral, and the company was impressed by the pricing, which fit their budget, and the good value for cost offered by EbizON. A team of 6-10 employees from EbizON was assigned to the project, and the scope of work included successfully migrating the site from Magento to Shopify in record time.

Scope of Work

The project deliverables included ensuring all customer data was migrated, ensuring the site was up and running in record time, and helping the company expand to new markets on Shopify.

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Results & Feedback

The project was successful, with measurable outcomes including the successful migration of customer data and the website. The client was pleased with the project management, which despite some hiccups, was delivered on time. EbizON’s team quickly responded to the client’s needs whenever changes were required.

Communication

The project was managed through virtual meetings, email, and messaging apps. The client found the project managers to be impressive and responsive.

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Unique Selling Point

The client appreciated the constant communication and updates provided by EbizON’s team, although there were some instances where they had to chase for reports.

Area for Improvement

The client was impressed by EbizON’s turn-around time and the quality of their project managers.

Solution

The client suggested that the developers should question the functionalities and develop for the future, rather than just following the design. They also recommended that EbizON should never overpromise and underdeliver.

Conclusion

SoftwareKeep is pleased with the successful migration of its website from Magento to Shopify with EbizON. The company’s project management, communication, and unique selling points were impressive, and the client looks forward to future collaborations.

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Client’s Feedback

“Thanks to EbizON’s efforts, our customer data migration was a success. The team was highly responsive to all our needs, and their impressive turnaround time exceeded our expectations.”